Iberdrola España entrusts Legálitas with providing legal advisory services to its customers

The service, which was already available to the energy company’s residential customers, is now being extended to self-employed professionals and small businesses, who can subscribe to it either independently or as part of bundled service packages
Self-employed professionals and businesses that are Iberdrola España customers will have access to ongoing legal advice, comprehensive legal cover and a 24-hour legal emergency helpline

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Jon Macazaga, Head of Smart Services at Iberdrola España, alongside Juan Pardo, Corporate Director at Legálitas

Iberdrola España has announced an agreement with Legálitas to provide its customers with a comprehensive legal advisory solution. Through this partnership, Iberdrola España — which already offered this service to more than 85,000 residential customers — aims to provide self-employed professionals and small businesses with greater peace of mind by offering extensive legal cover and round-the-clock access to a team of more than 800 specialist lawyers.

The new service will be available both as a standalone offering and as part of Iberdrola España’s various bundled service packages, which provide broader scope and coverage and are already used by more than 100,000 customers.

Thanks to this partnership, Iberdrola España customers will have access to legal support whenever they face any type of issue or emergency related to their personal or professional activities. The service includes unlimited legal consultations, document reviews, assistance with administrative procedures and legal guidance across a wide range of areas, including consumer law, housing, employment and commercial matters, among others. In addition, the service includes a 24-hour legal emergency helpline, ensuring immediate assistance in critical situations.

“Thanks to our agreement with Legálitas, we are taking another step forward in our commitment to supporting our customers by offering services that deliver real value in their daily lives. We want them to feel supported not only in relation to their energy needs, but also in essential areas such as legal protection,” said Jon Macazaga, Head of Smart Services at Iberdrola España.

“We are very proud to be collaborating with a company as prestigious as Iberdrola España, with whom we also share core values. This partnership will allow us to make all our experience and expertise available to thousands of families and businesses to address any legal need with the highest standards of speed and reliability,” said Juan Pardo, Corporate Director at Legálitas.

The new service is now available and will gradually be integrated across Iberdrola España’s various customer channels to facilitate subscription and access via customer service, telephone, website and app. Both companies will continue to explore new joint solutions aimed at enhancing customer experience and protection.

Iberdrola España entrusts Legálitas with providing legal advisory services to its customers

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