Cookies policy of Iberdrola España

What are cookies?

Cookies are small, widely-used files or devices that are installed on the user's browser in order to store, retrieve or update data. They enable a website administrator to record user preferences when browsing the website and customise the services offered based on those preferences.

 

On www.iberdrolaespana.com we use first-party and third-party cookies for usage analysis and measurement purposes to make sure that our website is working properly and to enable us to improve our services.

 

The third-party Cookies Iberdrola España, S.A.U. (hereinafter "Iberdrola España") uses to obtain information on visits, measure and analyse browsing habits on the website and customise some services are owned by OneTrust and Google Universal Analytics. Only Google Universal Analytics has access to the data collected by its devices.

Types of cookies

Depending on their purpose, cookies can be:

 

Technical cookies: technical or necessary cookies are essential for a website to function properly and include basic functionalities such as identifying the session or giving registered users access to restricted access areas. This is why technical cookies cannot be deactivated.

 

Statistical cookies: these are cookies that allow us to see how the user interacts with the website, collecting anonymous information during the time they are browsing. The purpose of collecting this information is to make improvements to the web based on analysis of the aggregated data.

 

Preference cookies: these are cookies that allow the website to remember information during a user's browsing time associated with the way the page behaves or looks, such as the preferred language or the region in which they are located.

 

Marketing cookies: marketing or advertising cookies are used to analyse a user's behaviour while visiting the website and so that, from time to time, other providers can offer personalised and relevant advertising depending on the browsing profile.

 

Depending on who owns the cookies, they can be:

 

First party cookies: these are those that are sent to a computer or device (for example: computer, mobile or tablet) from a computer or domain managed by a website and from which the service requested is provided.

 

For example, the cookie that we use to manage consent (OptanonConsent) is generated by Iberdrola España from its website and sent to your computer or device to keep a record of your consent.

 

Third-party cookies: these are those that are sent to your computer or device by another entity other than the owner of the website that processes the information obtained through cookies.

 

For example, if the website operates video viewing via YouTube (external to Iberdrola España), this provider will display certain cookies so that the video can work. These cookies are not sent by Iberdrola España to your computer or device; they are sent directly by YouTube.

 

Depending on how long they remain activated on your computer, cookies can be:

 

Session cookies: these are cookies designed to compile and store data while the user is visiting the website.

 

Persistent cookies: these are cookies designed to keep the data stored on the user's device so they can be accessed and processed for a period of time defined by the cookie manager. This period may vary from a few minutes to several years.

Controlling the use of cookies

If you would like to delete the cookies that are already installed on your terminal, you can do so in your browser. You will find instructions on how to do so in your browser's help menu, where the steps for deleting them are explained. For further information:

Internet Explorer

Mozilla Firefox

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences where you can see the steps to follow to configure cookies.

Google Chrome

https://support.google.com/chrome/answer/95647?hl=en where you can see the steps to follow to configure cookies.

Safari

https://support.apple.com/en-us/HT201265 where you can see the steps to follow to configure cookies.

Microsoft edge

https://support.microsoft.com/en-us/help/4468242/microsoft-edge-browsing-data-and-privacy where you can see the steps to follow to configure cookies.

Also, you can allow or block cookies through our manager.

Cookies we use

At www.iberdrolaespana.com we respect your privacy by analysing the quantity and quality of your interactions anonymously. Below, we have listed the first and third party cookies that we use on our website together with a brief description of their purpose, the length of time that they remain on your device, and, where applicable, the third party responsible for the cookie.

Last analysis performed on 10/07/2026

Cookie list

Strictly necessary cookies

These cookies are essential for the website to function and cannot be disabled in our systems. They enable essential functions such as session management, load balancing, security and consent management.

Last updated: 10/07/2026

Cookie Provider Purpose Duration
ak_bmsc
Akamai
Protection against automated traffic.
Session
bm_sv
Akamai
Distinguishes between human users and bots.
Sesión
JSESSIONID
Iberdrola
Maintains the user's anonymous session.
Session
OptanonAlertBoxClosed
OneTrust
Records the closing of the cookie notice.
1 year
bm_mi
Akamai
Distinguishes between human users and bots.
Session
OptanonConsent
OneTrust
Stores and maintains the consent given by the user.
1 year
NSC_*
Citrix
Ensures that traffic is directed to the correct server.
Session
COOKIE_SUPPORT
Iberdrola / Liferay
Checks whether the browser supports cookies.
1 year
GUEST_LANGUAGE_ID
Iberdrola
Saves the user's language preference.
Session
bm_sz
Akamai
Distinguishes between human users and bots.
Session
_abck
Akamai
Technical security cookie.
1 year

Preference cookies

These cookies allow the website to remember information that personalises the user experience and preserves certain settings during browsing.

Last updated: 10/07/2026

Cookie Provider Purpose Duration
ASPSESSIONIDXXXXXXXX
Iberdrola
Maintains the user's session in ASP applications.
Session
_RequestVerificationToken*
Iberdrola
Protection against CSRF attacks and request validation.
Session

Analytics cookies

These cookies allow us to measure and analyse how the website is used, helping us understand how users interact with it and improve the services we offer.

Last updated: 10/07/2026

Cookie Provider Purpose Duration
RT
Akamai
Performance analytics and experience optimisation.
6 days
_hjHasCachedUserAttributes
Hotjar
Checks whether the user attributes saved in local storage are up to date.
Session
_ga_xxxxxxxxxx
Google Analytics 4
Maintains the session state and records user interactions.
1 year
_ga
Google Analytics
Distinguishes between users and collects browsing statistics.
1 year
_cs_same_site
Contentsquare
Checks whether the browser supports the SameSite cookie attribute; it is deleted immediately.
Session

Advertising and marketing cookies

These cookies allow us to manage advertising space, measure campaign effectiveness and display personalised content based on users' browsing behaviour.

Last updated: 10/07/2026

Cookie Provider Purpose Duration
_cs_c
Contentsquare
Stores Contentsquare cookie consent preferences.
13 months
_cs_id
Contentsquare
Records visitor behaviour on the website for analytics and personalisation purposes.
13 months
_cs_s
Contentsquare
Stores information about website use to produce analytics reports.
30 minutes
_cs_root-domain
Contentsquare
Temporarily stores the website's main domain; it is deleted immediately.
Session
VISITOR_PRIVACY_METADATA
YouTube
Video view tracking.
5 months
__Secure-YEC
YouTube
Prevention of advertising fraud and abusive activity.
Session
__Secure-BUCKET
YouTube (Google)
YouTube cookie associated with embedded videos; collects usage data to show personalised advertising.
5 months
VISITOR_INFO1_LIVE
YouTube
Video and preference tracking.
5 months
__Secure-YNID
YouTube
Authentication, security and session management.
5 months
__Secure-ROLLOUT_TOKEN
YouTube
Controlled activation of features and experiments.
5 months
YSC
YouTube
Records plays of embedded videos and personalises advertising.
Session
leyCookies
Iberdrola
Stores the user's cookie decision.
Session

If you want to know more about cookies from third parties, you can consult their privacy and/or cookies policy through the link to which we refer in the column of "origin" (provided it is a third-party cookie).

 

To configure or delete cookies, you can do so from your browser in case they are not blocked by our own site following the instructions we have specified in the previous section "Control the Use of Cookies".

Translation into English

All the information and documentation available in the English version of this website is provided for information purposes only. In the event of a discrepancy between the content of the English and Spanish versions, the latter shall take precedence.