Web accesibility
Iberdrola España's commitment to web accessibility
At Iberdrola España, we have set ourselves the priority objective of ensuring that everyone, regardless of their ability, age or the technology they use, can browse our website without encountering any access obstacles.
We are actively working to ensure that the Iberdrola España website is accessible to all users. An external accessibility audit is being carried out by the web accessibility consulting firm TOTHOMweb, an auditor accredited by the ENAC (National Accreditation Entity).
Right now, the website www.iberdrolaespana.com complies with the requirements established by the UNE-EN 301549:2022 standard, taking into account the exceptions defined in RD 1112/2028.
What is web accessibility?
Iberdrola España’s commitment to web accessibility
The Iberdrola España website has been developed with the aim of providing universal access to all users, regardless of their physical, sensory or intellectual abilities, and regardless of the technical context in which they access it (type of device, software, connection speed, environmental conditions, etc.).
We therefore work with the aim of removing barriers that hinder access to information and communication. Iberdrola España is committed to achieving Double-A (AA) compliance, as required of public administrations under European and Spanish legislation.
Once the audit has been completed, any necessary improvements will be made to ensure that the website is accessible to all.
Compliance status
This website is partially compliant due to the exceptions and/or instances of non-compliance set out below.
Non-compliance
- Media players do not provide an independent mechanism for enabling audio description (Criterion 7.2.1 of UNE-EN 301549:2022).
- Media players do not provide controls for enabling subtitles and audio description at the same level of interaction as the main controls (Criterion 7.3 of UNE-EN 301549:2022).
- Some images and/or non-text elements do not have alternative text content (Criterion 9.1.1.1 of UNE-EN 301549:2022).
- Some videos do not include audio description or a text alternative (Criterion 9.1.2.3 of UNE-EN 301549:2022).
- Some videos do not include audio description (Criterion 9.1.2.5 of UNE-EN 301549:2022).
- Some content information, although visually perceivable, is not conveyed to assistive technologies such as screen readers. Examples may include visually grouped elements that are not identified as lists, data presented in tables, headings, content regions, relationships between labels and controls, etc. (Criterion 9.1.3.1 of UNE-EN 301549:2022).
- The contrast between text and background is insufficient (Criterion 9.1.4.3 of UNE-EN 301549:2022).
- When text is resized, some content overlaps, is cut off or becomes hidden (Criterion 9.1.4.4 of UNE-EN 301549:2022).
- Some images contain text (Criterion 9.1.4.5 of UNE-EN 301549:2022).
- Some content requires two-direction scrolling to access all information or functionality (Criterion 9.1.4.10 of UNE-EN 301549:2022).
- The colour contrast between non-text elements and the background is insufficient (Criterion 9.1.4.11 of UNE-EN 301549:2022).
- Text spacing cannot always be modified sufficiently (Criterion 9.1.4.12 of UNE-EN 301549:2022).
- Some elements cannot be activated using a keyboard or other emulated input devices (Criterion 9.2.1.1 of UNE-EN 301549:2022).
- Moving elements have been included without a mechanism to pause, stop or hide them (Criterion 9.2.2.2 of UNE-EN 301549:2022).
- Keyboard navigation does not follow a logical order in some content (Criterion 9.2.4.3 of UNE-EN 301549:2022).
- The text of some links does not provide sufficient contextual information (Criterion 9.2.4.4 of UNE-EN 301549:2022).
- Some headings or labels do not adequately convey the topic or purpose (Criterion 9.2.4.6 of UNE-EN 301549:2022).
- Keyboard focus is not always visible or does not have sufficient contrast with the background colour (Criterion 9.2.4.7 of UNE-EN 301549:2022).
- Language changes within text fragments written in a language other than the main specified language have not been identified (Criterion 9.3.1.2 of UNE-EN 301549:2022).
- The HTML code contains syntax errors (Criterion 9.4.1.1 of UNE-EN 301549:2022).
- Some elements do not convey an accessible name, their function or the value with which they should be interpreted by assistive technologies (Criterion 9.4.1.2 of UNE-EN 301549:2022).
- Some status messages are not announced to screen readers (Criterion 9.4.1.3 of UNE-EN 301549:2022).
- Not all criteria of standard UNE-EN 301549:2022 that have an equivalent in WCAG 2.1 are met (Criterion 9.6 of UNE-EN 301549:2022).
This accessibility statement does not include barriers on external pages, even if they form part of the navigation process.
PDF documents
- The contrast between text and background is insufficient (Criterion 10.1.4.3 of UNE-EN 301549:2022).
- Disproportionate burden: Not applicable.
- The content does not fall within the scope of the applicable legislation: Not applicable.
Although work is ongoing to address this, the website may contain office documents in PDF format, multimedia content or other formats that do not fully meet accessibility requirements.
Preparation of this web accessibility statement
This statement was prepared on 11 May 2026.
The method used to prepare this statement was an external accessibility audit carried out by TOTHOMweb, a web accessibility consultancy accredited by ENAC.
Last review of this statement: 11 May 2026.
Comments and contact details
Communications regarding accessibility requirements (Article 10.2.a of Royal Decree 1112/2018) may be submitted through the following contact mailbox.
For example:
- To report any possible non-compliance by this website.
- To report other difficulties in accessing content.
- To submit any other query or suggestion for improving the accessibility of the website.
Communications will be received and handled by the name of the body responsible for the content, as the party responsible for the content of this website.
The enforcement procedure may be initiated through the following contact mailbox.
If, after submitting a request for accessible information or a complaint, it has been dismissed, or you do not agree with the decision adopted, you may submit a claim to:
- Understand and contest the reasons for the dismissal.
- Request the adoption of appropriate measures if you do not agree with the decision taken.
- Explain the reasons why you believe the response does not meet the required standards.
A claim may also be submitted if 20 working days have passed without receiving any response.
If you encounter any difficulties accessing information on the Iberdrola España website or have any suggestions or queries regarding accessibility, please don’t hesitate to contact us using the satisfaction survey.
