Iberdrola España opens a customer service point in Casas Ibáñez (Albacete) to strengthen its local service
- The company will provide personalised advice at the new location on electricity, gas, energy efficiency, aerothermal heating, self-consumption and electric mobility
Iberdrola España has opened a customer service point in Casas Ibáñez (Albacete) to bring its services closer to customers in the town and surrounding area, strengthening personalised support for individuals, businesses and self-employed professionals.
For Iberdrola España, the new customer service point highlights the importance of having a local presence through accessible locations where customers can ask questions, carry out transactions and receive energy advice tailored to their individual needs.
Iberdrola España now has a total of 12 customer service points in the province of Albacete, including the new location in Casas Ibáñez. The office is located at 18 Calle Maestro and will be open during standard business hours. This expansion reflects the company's commitment to providing an increasingly local service and follows other openings during 2026, including offices in Tomelloso (Ciudad Real), Villarrobledo, also in the province of Albacete, Mora (Toledo) and Mota del Cuervo (Cuenca).
The new customer service point will enable residents and businesses in Casas Ibáñez and the surrounding area to carry out routine procedures, such as setting up, cancelling or amending contracts, making billing enquiries, reviewing contracted services and requesting information about energy products. The location will also provide advice on innovative and efficient solutions for homes and businesses, including heating and cooling systems, aerothermal technology, energy-efficient renovations, self-consumption, the installation of electric vehicle charging points and digital tools designed to help customers monitor and reduce their energy consumption.
More than 650 customer service points across Spain and in Castilla-La Mancha
Following its latest openings, Iberdrola España has an extensive network of customer service points across Castilla-La Mancha, with close to 50 locations distributed across the region's five provinces. These form part of a network of more than 650 offices throughout Spain.
In addition, Iberdrola España provides the public with an online office locator, where customers can check opening hours and contact details and book an appointment for a date and time that best suits their needs.