Iberdrola España improves customer service with the opening of a new office in Villafranca de los Barros (Extremadura)
- The Mayor of Villafranca, Francisco Jiménez Araya, visited the new facilities today
- The town of Villafranca already has three solar communities providing green and local energy to nearly 600 families
Iberdrola España has opened a new customer service office in Villafranca de los Barros (Extremadura) today with the goal of expanding and improving the services provided to all of the company’s customers. The new office also offers personalized advice for both households and businesses.
The office is equipped with modern furniture and an accessible layout, and today, it was visited by the Mayor of Villafranca de los Barros, Francisco Jiménez Araya, who had the opportunity to learn about the new facilities.
Located at 24 Cervantes Street, Bajo, the office provides personalized recommendations about the best electricity and gas plans tailored to each customer’s needs, as well as information on new energy services such as the solar communities installed in the city.
Additionally, customers will receive advice on self-consumption, electric vehicle charging points and their installation at home, climate control, aerothermal systems, energy renovation, and services such as the Smart Assistant, which helps control and save on energy consumption. The office’s operating hours are Monday to Friday, from 09:00 to 14:00 in the morning and from 17:00 to 20:00 in the afternoon.
Three solar communities in Villafranca de los Barros for nearly 600 families
In Villafranca de los Barros, three solar communities are also being commercialized, allowing nearly 600 families to benefit from a reduced electricity bill and access to renewable self-consumption without the need for their own installation or any upfront investment.
In total, these communities consist of over 700 solar panels, with a total capacity of 326.9 kWp and an annual generation of 454 MWh, which will prevent the emission of over 91 tons of CO2 into the atmosphere, equivalent to 3,592 trees.
With this self-consumption model, any customer located within a 2 km radius of the installation can join and use local green energy without the need to install solar panels at their own home.
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