Iberdrola España improves customer service with the renovation of its service points in Cáceres
- The mayor, Rafael Mateos, visited today the service point located on Avda. Virgen de Guadalupe
- Cáceres is a national leader in solar communities
- The total installed capacity exceeds 1,300 kWp and 3,000 solar panels, benefiting more than 2,290 families
Iberdrola España has renovated its customer service points in Cáceres (Extremadura) with the aim of enhancing the services and advice provided to all its customers, both households and businesses.
The offices feature new furniture, a more accessible layout, and improved lighting, among other upgrades. Today, the mayor of Cáceres, Rafael Mateos, visited the service point on Avda. Virgen de Guadalupe, where he toured the renovated facilities with Borja Cañas, Commercial Delegate of Iberdrola España in Extremadura.
At these offices, personalized recommendations are offered on electricity and gas plans that best suit each customer’s needs, as well as on new energy services, such as solar communities installed in Cáceres, which is a national leader in these installations.
Additionally, information is provided on other self-consumption solutions, electric vehicle charging points and their installation at home, climate control, aerothermal systems, energy rehabilitation, and services like the Smart Assistant, which helps control and save on consumption.
The service points will be open Monday to Friday, both in the morning and afternoon, to offer customers service tailored to their needs.
17 solar communities in Cáceres benefiting 2,290 families
In Cáceres, 17 solar communities have been established, allowing more than 2,290 families to benefit from a reduction in their electricity bill and access to renewable self-consumption without the need to install their own system or make any investment.
In total, these communities consist of nearly 3,000 solar panels with a total capacity of 1,347 kWp and an annual generation of 1,930,000 kWh, which will prevent the emission of nearly 400 tons of CO2 into the atmosphere each year. These 17 solar communities are located on the rooftops of various buildings across the city, including residential communities, industrial warehouses, and educational centers.
Cáceres: Spain's first solar city and the first to use batteries
Cáceres is a leader in solar communities throughout the country, being the first city in Spain where all residents can access this type of energy self-consumption, as they are located within two kilometers of an installation.
Moreover, Cáceres has also become the first city in the country to incorporate a battery storage system into an existing solar community, allowing for the optimization of the energy generated, adapting to the time periods of higher domestic consumption, and making it possible to use solar energy even at night.
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