Iberdrola España strengthens customer service with a new service point in Barbadás (Ourense)
- The office, located in the parish of A Valenzá, offers personalised advice and enables customers to complete all standard procedures related to their energy supply contracts
Iberdrola España has strengthened its in-person customer service in the parish of A Valenzá, in the municipality of Barbadás (Ourense), with the opening of a new customer service point. This new facility is designed to enhance customer support and provide specialised energy advice to local residents.
The new service point, located at Avenida Celanova 24, is managed by Lino Álvarez Rastrojo, an energy sector professional with extensive experience in customer information and advisory services.
The office offers customers access to a dedicated team providing close, personalised support and guidance on all energy-related matters.
At this new service point, customers can receive tailored recommendations on electricity and gas plans best suited to their needs, as well as information about the company’s latest energy solutions.
Customers can also obtain advice on self-consumption, electric vehicle charging points, air conditioning, aerothermal systems and energy efficiency upgrades, as well as digital tools such as the Smart Assistant, which enables users to monitor their energy consumption and improve efficiency. In addition, the service point allows customers to carry out all standard supply-related procedures, including new connections, service cancellations and changes of contract holder.
